Our digital 24/7 check-in kiosk is located in the entrance area (directly after the first door) and is available to you at any time for check-in, payment and key card collection – in German and English, with no waiting times and independent of our reception hours. Arrive flexibly and conveniently, whenever it suits you.
Before your arrival, you will receive an email from us containing your personal QR code (attached to the email) as well as all relevant booking information including your reservation number (starting with "BK"). At the kiosk, you can either scan the QR code or enter your reservation number together with your last name. You will then be asked to complete or confirm your personal details – after which your key card will be created automatically.
You can also conveniently check out and settle your bill directly at the kiosk.
Should you lose your key card or accidentally lock yourself out, you can quickly and easily have a new key card created at any time. All you need is your reservation number and your last name.
